Business Skills
Welcome to e-Learning. Discover the extensive range of online training modules available from DSTO in the Health & Safety, Business Skills and Health & Social care sectors. Our approved and accredited courses deliver easy to follow and up to date information, handpicked and tailored to your training needs.
Sexual Harassment in the Workplace
How protection comes from both employment law and criminal law.
Conflict resolution in the workplace
What constitutes conflict in the workplace and how to resolve it.
Equality, diversity & discrimination
Our responsibilities in relation to equality and diversity.
Stress
management
The causes of stress and some ways to minimise the risk of stress.
Time
management
Theories and techniques of time management that make a difference.
Facebook for buiness
Providing an effective means for your customers to interact with you.
Linkedin for business
A valuable tool to find the key decision makers within a company.
Twitter for business
Real‐time information sharing to communicate with customers.
Social media for business
How social media techniques can be used as a marketing tool.
SEO
for business
Put your website in a prime position on Search Engine Results Pages.
Leadership
skills
Import techniques and theories to improve your leadership skills.
Presentation
skills
Providing practical advice to use the next time you have a presentation.
Workplace
Negotiation
The key stages of a negotiation, skills and some practical advice.
Disciplinary Procedures
Maintain standards of conduct and encourage improvement.
Anti-harassment and bullying
Ensuring all staff are treated, and treat others, with dignity & respect.
The principles of performance management
Achievement of performance targets through effective management.
Developing Good Employee
Relations
How to deal effectively with complaints and combat negativity.
Introduction to Emotional Intelligence
Use EI to deal effectively with emotions in workplace situations.
Developing Teamwork
Creating the foundations for an exceptionally high performing group.
Introducing
GDPR
Seven Principles of the GDPR and the Eight Rights for Individuals.
Managing
Meetings
Become a more confident and effective participant or chairperson.
Objective
Setting
The importance of goals and objectives and why we need them.
Managing Sickness and Absence
Managing absence and how to apply appropriate policies.